Complaints & returns
To ensure that your complaints and material returns are processed quickly and smoothly, we kindly ask you to follow the instructions below. This helps us address your concerns efficiently and to your satisfaction.
Complaints
We kindly ask you to submit complaints exclusively through our current complaint form:
Please send the completed form to our email address complaint@dinol.com.
This ensures that all necessary information is available and your concern is processed quickly.
Returns
If you wish to return any materials, please notify us in advance using the material return form:
This helps us to plan the return efficiently. Please label the returned goods properly, especially with the complaint number and batch details. The material return form should be attached directly to the goods to ensure quick allocation.
If you require assistance or have any questions, please contact your designated sales representative or send us an email at complaint@dinol.com.
Explore our complete product range – bonding, sealing, repairing and
corrosion protection – this is the world of Dekalin.
Whether brochures, flyers or product images, our download area provides all the essential information about our products for your further use.
As part of the WÜRTH Group, we develop products that are easy to use, reliably perform, and benefit both people and the environment.
Pyrmonter Straße 76
D-32676 Lügde
+49 5281 – 982 980
+49 5281 – 982 9860
info@dinol.com
